Every request for medical transportation is received by Community Care Ambulance’s state-of-the-art Communications Center.
EMD certified dispatchers answer each call, entering important response information into a CAD system in real time. Using LIVE GPS Monitoring, dispatchers are able to view the geographic location of each unit in CCA’s system allowing them to respond the closest available ambulance to each request for medical aid.
While en route to the call, medical crews receive turn-by-turn routing instructions further ensuring safe and expedient response times.
Additional technology enhancements enables facilities to track their patients throughout the transport process.